01 / 03 — The booking
Jamie books a two-night spa break. Accommodation, a treatment and an activity become one connected itinerary.
Jamie’s spa break Illustrative example
Two nights · Friday to Sunday
Saturday · 16:30
Saturday · 18:00
One booking. Every part of the stay.
02 / 03 — The preparation
That massage connects to the people, room and equipment needed to deliver it. Your team can see what is reserved together.
Jamie’s spa break Illustrative example
16:30–17:30 · Reserved
16:30–17:30 · Reserved
Ready for the same booking
One treatment. All the resources in place.
03 / 03 — The arrival
When Jamie arrives, the team has the booking, preferences and completed forms together. Less searching, more time for the guest.
Jamie’s spa break Illustrative example
Evening activities preferred
Intake form and waiver completed
Stay, massage and yoga in one view
One guest. A shared picture.
Xennox prides itself on top of line CRM software with over 25 years in the business and experienced developers that understand the ecosystem to an expert level.
The Next StepGuests choose treatments, activities, wellness services and add-ons by goal, duration and intensity. Their selections stay in a “My Journey” basket with real-time pricing, ready to book or save for later.
Experience builder
A two-night spa escape, made your way.
As guests build their journey, XenHub suggests optimised time slots. On booking, it allocates accommodation, practitioners, treatment rooms and equipment, checking conflicts and allowing buffer time.
Saturday / Treatment team
Create retreats, spa days and multi-day programmes with rooms, treatments, activities, meals and add-ons. Make accommodation optional or required, with seasonal, per-guest or occupancy pricing, blackout dates and minimum stays.
Experience & package management
One package. Every detail connected.
A more connected way forward
Your team holds everything together.
Imagine if your software did, too.
01 Guest information
When booking history, preferences and forms live in different systems, your team has to piece the person together.
One profile connects their bookings, preferences, forms and conversations.
02 Resource scheduling
A treatment needs more than an available time. Staff, space and equipment all need to line up.
Coordinate the practitioner, treatment room and equipment, with conflict checks and buffer times.
03 Experiences & packages
Rooms in one place. Treatments in another. Activities added later. Your team becomes the connection between them.
Bring accommodation, treatments and activities into bookable stays, spa days and retreats.
04 Reporting
When departments report separately, understanding the resort means collecting figures and reconciling them first.
Bring occupancy, resource utilisation and revenue into a shared operational view.
Four connections. One platform.
Your guests, your team and your resort.
Working from the same picture.
A clearer view. A brighter direction.
Suggest the right treatment or class from each guest’s goals and history. Improving the flow for both customer and staff, and improving the likelihood of securing bookings.
Rates that respond to demand across rooms, treatments and activities.
Schedules, checklists and guest notes, wherever the day takes your team.
More reasons to return, with automatic rewards for guests and members.
Experiences to give. Gift cards to sell and redeem online or on property.
A smoother arrival, with less time at reception and more time to settle in.
Our Story
Xennox has spent years building activity, spa, club, golf and facilities management software for the worldwide wellness and resort sector. Our operators kept asking for one thing: to stop stitching their spa system to a PMS built for business hotels.
Paperless operations, cloud-native efficiency and fewer systems to power, license and maintain
Guests build their journey — treatments, activities and wellness — before they even choose a room.
Grown from the Xennox platform that already runs spas, clubs and resorts worldwide.
The Xennox Philosophy
“The best technology in hospitality is the kind a guest never notices — only the feeling that everything was taken care of.”
Room, package or your own journey.
History, preferences and wellness goals.
Property management, built in.
PCI & GDPR compliant.